Accessibility Statement

Effective Date: September 2025

1. Commitment to Accessibility

Trustella is committed to making our website accessible to all users, including those with disabilities. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and ensure an inclusive online shopping experience for everyone.

2. Assistive Technology Support

Our website is compatible with screen readers, text-to-speech software, and other assistive technologies. Images include descriptive alt text, forms have labels, and navigation is structured for easy keyboard use.

3. Keyboard Navigation

Users can navigate the entire site using a keyboard alone. Focus indicators are visible, and menus, links, and forms are accessible without a mouse.

4. Color and Visual Accessibility

We use high-contrast colors and scalable fonts to accommodate users with visual impairments. All content meets color contrast ratios recommended by WCAG standards.

5. Accessibility Feedback

If you encounter any barriers while using our website, please contact Trustella at shop@trustella.eu. We are committed to addressing issues promptly and improving accessibility continuously.

6. Ongoing Improvements

Trustella regularly reviews and updates our website to enhance accessibility. This includes updates to content, navigation, and technology to ensure compliance with evolving standards.

7. Contact Information

Trustella Customer Care
Heinersdorfer Str. 25, Schwedt/Oder, 15303, Germany
Email: shop@trustella.eu
Website: https://trustella.eu